Deleting your data If you connected an Instagram account to EveryConvo, remove EveryConvo under Instagram: Settings > Website permissions > Apps and websites. Instagram then tells us, and we delete the access token and stop receiving or sending messages for that account. If you were messaged by a business that uses EveryConvo, that business holds the conversation. Ask them to delete it, or write to hello@everyconvo.com and we will pass the request on.